Appendix 1: Communication Policy
This Communication Policy relates to the Terms and Conditions for Registration of a LEI.
The objective of this Communication Policy is to ensure controlled communication regarding challenges of the LEI or the LE-RD.
2. Communication Channels
All requests regarding challenges of the LEI or the LE-RD shall be sent via e-mail to email@example.com.
Any person or entity may submit a challenge (“Challenger”), provided that such person provides a valid e-mail address.
The Challenger must provide evidence in support of its challenge (e.g. links or documents).
5. Response Times
Any party involved in the challenge receives response to a message by close of business on the workday following the day the challenge was submitted. Responding to a challenge may take up to ten (10) business days.