Frequently Asked Questions

With online accounts, payments and emails, there’s bound to be some need for further clarification. We understand. You have questions, we have answers!

The user account is needed to provide GS1 with an easy and secure way your entity data and make payments. Think of it as your control centre for managing your data and LEIs. As soon as you are logged in, you can request one or more LEIs, renew LEIs, transfer LEIs from another provider to GS1 and update your account profile. 

Continue to registration

Guide - Setup User Account (PDF)

Follow this link to get to the user account registration page. Please fill in the required fields and submit your registration. You will then receive a confirmation e-mail to complete your registration. Simply click on the link contained in the email and you will be forwarded to your user account automatically. Note: If you do not receive an email reply immediately, please also check your spam folder.

Guide - Setup User Account (PDF)

If you forgot your password it is not an big issue. Simple got to the login page. Next to the login button you can find the option "forgotten password" to request a new one. As first step you have to submit the email of your user account. After that you will receive an email including a link (check your spam folder if you do not receive it after a few minutes). Click on the link and you will be redirected to a page of lei.direct where you can set a new password.

Before we can change the contact to an user account, we need to know that you are anauthorized representative of the organisation holding the account. Please contact us by phone or email and we will get in touch with you to carry out your request. Security of  your data is our top priority - hence the extra precaution.

Please refer to our price list. All fees related to the allocation and renewal of LEIs are calculated on a cost-recovery basis, per GLEIF requirements. Prices can change at any time. 

We require advance payment via our online portal and receipt of funds in our bank account before we start the LEI issuance process. 

Refer to the payment process guide for additional assistance.

Yes, it is! Transactions effected on the LEI.direct portal are rendered secure by the Ingenico payment system (https://payment-services.ingenico.com). All information exchanged to process the payment is encrypted using the SSL protocol. This data cannot be detected, intercepted or used by third parties, and nothing is stored on GS1’s computer systems.

GS1 offers a diverse selection of payment options:

  • PREFERRED: Credit cards (Visa/Mastercard/Maestro)
  • Bank transfer (DE/BE)
  • SOFORTBanking

More information on each option can be found here.

The refund policy can be found in the Terms and Conditions of the LEI.direct portal.

"The LEI price does not include VAT. For the reverse-charge system to be to be applied, a valid VAT ID number must be submitted as part of the application process. VAT is not charged for countries outside the EU."

Although entity data at the time of registration may be accurate, the reference data associated with an entity record may change over time. As a result, users should return to the LEI.direct portal on an annual basis to renew their record via the renewal process.

If nothing has changed since the last renewal, you can go straight to the Direct Renewal, pay the renewal fee and submit. If data have changed, for example, the entity's address, you'll have the opportunity to make the changes before requesting the renewal.

The GS1 validation team will perform a validation check for all requests made via the LEI.direct portal.

Failure to renew a record on an annual basis may render the LEI non-compliant with practices recommended by the FSB and ROC, and in some instances may indicate non-compliance with regulatory requirements.

Please note, early renewal of your LEI will extend the validity of your LEI for an additional 12 months from the current date of expiration. For example, if your LEI is set to expire on 15 December 2022 and you renew on 30 October 2022, the next renewal date for your LEI will be 15 December, 2023.

Guide - Renew an LEI (PDF)

Users may request that management of their existing LEI record(s) currently registered with another LOU be transferred to GS1.

To transfer your LEI(s) to GS1, you must first create a user account and then complete the form under the Transfer service. For additional support, please refer to the guide transferring of existing LEIs.

While the identifier itself will not change, the ongoing maintenance and administration of the LEI will be transferred. There is no fee to transfer unless the current registration status of your LEI is Lapsed. In this case you will be charged a renewal fee at the time of transfer. As transfer requests involve the coordination of two different LOUs this process can take longer than the other action requests.

Guide - Transfer an Existing LEI (PDF)

If you have multiple LEIs you want to transfer to GS1 you do not need to fill the transfer form for each of it. We have a special process that take over work from you. You just need to add some mandantory information (like the LEI number) to a file.

Get in contact with your support team via phone or email to receive further information about this process.

We do our best to issue LEIs as fast as possible and with agents all over the world, we are able to serve you in as little as a few hours, if all necessary documents have been provided or are readily accessible.

A more typical processing time is about 36 - 48 hours from the time you submit your request to the time we submit your data to GLEIF for publication.

Simply log in to your lei.direct user account , got to "Manage your LEI data", search for the appropiate LEI and update the data. Don't forget to save your changes before you exit. We will validate the changes and you will receive a confirmation once the updates have been published on gleif.org. Of course, updates are completely free and can be made any time. 

Legal Entity Events typically reflect a major change in an organisation and must therefore be reflected in the LEI reference data. Regulators have determined that these event must be recorded:

  • Change in legal or bsuiness name
  • Change in legal or headquarter address
  • (De-)mergers, acqisitions, spin-offs and break-ups
  • Corporate actions relating to international branches
  • Bankruptcy, liquidation, insolvency, dissolution
  • Changes in umbrella fund structuress

If you are uncertain if your organisation should report an entity event, please contact us for support.

Accounting consolidating parent relationship information is based on existing accounting definitions implemented in the International Financial Reporting Standard (IFRS) or the United States Generally Accepted Accounting Principles (US GAAP), but other accounting standards are also accepted.

The direct accounting consolidating parent of Legal Entity X would is the lowest level legal entity that prepares consolidated financial statements that consolidate entity X, based on the accounting definition of consolidation applying to this parent.

The ultimate accounting consolidating parent of entity X is the highest level legal entity preparing consolidated financial statements that consolidate entity X, based on the accounting definition of consolidation applying to this parent. The ultimate accounting consolidating parent cannot have accounting consolidating parent relationships of its own.

All legal entities must report relationship data for both direct and ultimate accounting consolidating parent. Each relationship must be reported by either a Relationship Record or a Reporting Exception Record.

  1. If you are aware that your legal entity has a relationship of the relevant type but you need to withhold the details due to legal concerns, you must provide an opt out reason.
  2. If the legal entity has no parent according to the definition used, these non-consolidating exceptions are available: NATURAL_PERSONS, NON_CONSOLIDATING or NO_KNOWN_PERSON.
  3. Parent without LEI: NO_LEI

IMPORTANT: Financial consolidation is a fundamental requirement for parent relationship reporting. Ownership through equity or shares is not sufficient in this context. See FAQ XX. Documents and information needed in addition to regular LEI data, such as entity name and address:

  • Parent LEI, if available.
  • Evidence of financial consolidation (e.g, parent annual report or formal filing of financial statements)
  • Date or year in which relationship started
  • Filing date, if applicable.

If you can provide weblinks to any the documents, we appreciate it.

Only child entities the relationship information to their parent entities. This is to minimize difficulties arising from complex Business Rules dependent on the reporting entity and de-duplication.

This also covers a parent entity instructing its child entity or entities to report parent information, and also delegated reporting by a parent entity on behalf of any child entities.

Unlike foreign subsidiaries of a parent entity, which are separately incorporated as separate legal entities or organised under the laws of the host jurisdictions, an International Branch is legally dependent on the (head office) Legal Entity it belongs to and cannot exist without its (head office) Legal Entity. International Branches may have independent requirements for regulatory reporting and are therefore eligible for their own LEIs. A Branch relationship describes the relationship between an International Branch and its head office.

You must provide evidence that links the International Branch to its (head office) Legal Entity. The head office must have an LEI, which you also need to provide when obtaining the Branch LEI. You must provide the address information and additional Reference Data of the Branch. For an International Branch, the legal address must be the address of the entity in the host country and the headquarter address that of the head office.

Typically, the Branch is registered in a publicly accessible local business registry, local regulatory registry or tax registry, and the relevant information needs to be provided. A Branch must not declare a direct or ultimate accounting consolidating parent relationship or report exceptions.

When you retrieve LEI information in the Global LEI System on gleif.org, you will receive status information for each dataset.

Status information overview

 

 

PENDING VALIDATION

The application for an LEI was submitted. The data is currently being verified.

 

ISSUED

All data was verified and the LEI was allocated. This also means that all data of the past year was verified.

 

LAPSED

The last time the data was checked for accuracy was more than one year ago and for this reason this LEI dataset is no longer current.

 

MERGED

The entity of this LEI merged with another entity. The independent legal entity accordingly no longer exists.

 

RETIRED

The entity of this LEI no longer exists and did not merge with another entity.

 

PENDING TRANSFER

A transfer to another issuing agency (LOU) was requested for this LEI. After the transfer is complete, the LEI will receive the status ISSUED.

 

PENDING ARCHIVAL

The LEI is about to be transferred to another LEI issuing agency (LOU).

 

DUPLICATE

An LEI for an entity for which an LEI already existed. One of the LEIs will be declared invalid and will receive the status DUPLICATE.

 

ANNULLED

The LEI was declared faulty or invalid after being issued.

 

TRANSFERRED

The LEI dataset was transferred to another LEI issuing agency (LOU). The information on the new LEI issuing agency will be displayed in another field of the dataset.

 

CANCELLED

An LEI registration abandoned before an LEI is issued. The dataset will not be published in its current state, yet can be exchanged between LEI issuing agencies (LOUs).

 

Please note that the LEI status is not the same as the entity status ACTIVE or INACTIVE, which only refers to an organisation being live or not.

Please visit gleif.org and enter your organisation's name in the search field on the main webpage.

Any person who has been authorized by the requesting organisation can apply for and manage one or more LEIs. This can be a direct employee, an employee of a controlling interest, or a third party who has been given explicit permission to register on the firm's behalf. Authorised parties that are not listed as officers of the firm for which the LEI is being registered must provide a signed letter of authorisation.

You can also give authorisation to GS1 and we will handle the entire process for you, including the transfer of your LEI(s) to GS1 and their timely annual renewal. When you allow GS1 to manage your LEI(s), you will have true piece of mind.

Continue to registration

Apply for one or more LEIs

Renew the term of your LEIs

Transfer LEIs from other LOUs

Update your account profile

Create a unique username not used anywhere else. Don’t use any part of your email address or personal information such as your name, street name, phone number, or birthday. Memorize your username, and do not write it down.

Best practices:

  • Using a unique password that is not used anywhere else.
  • Using pper and lower case letters along with numbers and special characters (@, %, &, #).

 

Worst practices:

  • Using your username or email address.
  • Including personal information (your name, phone number, etc.).
  • Writing down your password.
  • Sharing your password with others.
  • Saving your password in a browser.

The error occurs when the GS1 team is in the process of validating the data you entered. When you see this error message, please contact us and we will reset the status immediately, so you can access the data again.

Due to security resounce we have to make sure that the defined email address is yours. Therefore we will send you an email after the submission of the registration (sometimes it will be redirected to your Spam folder). In this email you have to confirm the registration. Only after that confirmation you are allowed to access the portal.

So make sure that you followed this process before you try to login.

Please have in mind that the confirmation link within the email is only vaild for 24 hours. If you have not click on it with in this period or if you never received the confirmation email please get in contact with our support team.

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